Reviews and Testimonials

Always a great experience here with friendly staff. Bill F. is extremely knowledgeable and presents any concerns in an understandable way. Services are always performed well from trustworthy staff.

Hannah Alderson Avatar Hannah Alderson
November 24, 2023

I can’t say enough good things about Superior Auto in Apple Valley. Bill is absolutely amazing and so nice! I had a last minute appointment that Bill got me in for and my car was taken care of right away. They’re so much better than any other place I’ve taken my car. They’re the best, highly recommend!

Caprice Vanderlin Avatar Caprice Vanderlin
October 26, 2023

Friendly service, honest and very reasonable cost. Service and repairs done faster than expected, highly recommend.

Stephanie K Avatar Stephanie K
October 19, 2023

Bill and the team have been honest and extremely helpful to my elderly mom who has needed some long overdue car repairs. Integrity and quality of work is 5 stars. Thank you so much.

Meghan Besonen Avatar Meghan Besonen
September 8, 2023

I had two really great experiences at the AV location. Bill Fahey was especially patient and helpful. He had to maneuver through a difficult situation with my warranty company and went way above and beyond what was expected to make sure I got taken care of and be able to have my AC working. I’ll absolutely come back to Superior AV for any future needs and will be suggesting my friends do the same. Thanks again, Bill!

Joe O Avatar Joe O
August 5, 2023

From the moment I arrived had a great experience. The shop is beautiful and has a very nice waiting area. The service writer Nick is amazing!

Carin L. Avatar Carin L.
June 30, 2023

From the moment I arrived had a great experience. The shop is beautiful and has a very nice waiting area. The service writer Nick is amazing!

Carin R. Avatar Carin R.
June 30, 2023

My wife referred me to Superior Service when my car was brought to a local dealership and the cost to repair was outrageous.  She has spoken very highly about working with Bill on her Saab.  Bill was awesome!  His approach to getting the necessary items outlined and addressed to get my SHO back on the road was a master class in customer service.  Great work and affordable pricing.  I will be bringing my vehicle back to Bill and his team for routine maintenance going forward.  Thank you!

Keith Trowbridge Avatar Keith Trowbridge
June 15, 2023

Such good service. Honest about work that needs to be done and does not take advantage of customers. Only place I’ll take my business going forward! Bill was very informative and great to work with as well!!!!

Keith Johnson Avatar Keith Johnson
May 15, 2023

Excellent service and workmanship. Superior Service Center erases all stigma attached to “taking the car to the shop”. Top notch communication. Excellent bodywork, knowledgeable , helpful, fair and friendly staff. Quality work complete in efficient time. My car looks beautiful again. THANK you! I will be back for maintenance . My favorite shop.

Jennifer Jorgenson, MBA Avatar Jennifer Jorgenson, MBA
February 16, 2023

I continue to use Superior Goodyear. Their staff is friendly, patient, professional and competent. Today Service Manager Dave took good care of me and Technician Mike found what I thought to be a major problem ... only to learn that in less than a half hour, Mike found the cause -- a small broken wire. I'm told he is the best diagnostic guy around and my experience for the past three times he worked on my car validate that. I've come to trust this group for my auto repair and tire needs.

Michael Asleson Avatar Michael Asleson
January 27, 2023

Thank you Superior Service Center. I have always had good experiences with Superior service center since using them starting this year. The staff is friendly and prompt. Tonight was my only hiccup. I dropped my car off at 7:30am for a starter that was grinding before turning over. I received a call a few hours later that it was indeed the starter beginning to fail, it can be replaced, and I could pick up my car by the end of the day. The car turned over right away when I picked up but after driving 5 minutes home it would not even crank/grind when trying to start again. Just empty noise. Also had a burnt electrical smell coming from under the hood. I called right away but it was after hours and I had to leave a message. I wonder if a battery connection was left loose or they received a faulty starter. Either way this can't have been started more than once in the shop before phoning me it was fixed. When I brought it in yes the starter was failing but at least it started on the 2nd/ 3rd try and show engagement. How I received it back was worse than when I dropped it off. I'm hoping to update this review tomorrow with confirmation that they are going to stand by their work and fix the issue I already paid for. I understand mistakes happen but excellent customer service is determined by how those mistakes are handled. Update. Superior Auto promptly arranged a tow truck and deduced the problem with the starter was due to a bad part received. They were able to order new, fix and return the car two days later.

Bailey Mills Avatar Bailey Mills
December 1, 2022

Dave at Apple Valley Superior was great, he was honest and friendly and did not try to sell anything unnecessary. Prices were great too.

Kristie Litchy Avatar Kristie Litchy
November 19, 2022

Today was my first time here and I couldn't be any happier. They were able to squeezed me in today even when they were booked for the next couple of weeks. They were able to fix my muffler before closing. Bill Fahey was great on explaining everything that was going on even suggesting some things. Also gave me a discount. Great customer service I'll definitely recommend them I will definitely go back to get some more work done. Awesome work and customer service. Thank you

Victor Nogueras Avatar Victor Nogueras
September 6, 2022

got my car looked at twice at two different shops, both estimated the fix would cost $900… decided to get it looked at one more time before i got it fixed. it costed $50! very grateful.

Raelyn Jo Avatar Raelyn Jo
August 24, 2022

First time customer and couldn’t be happier!! Had an issue with my tire slowly leaking for months. Brought it to 3 different places that gave me different solutions with costs ranging from $200-500. Superior was able to find a tiny black nail stuck in my tire and repaired it for $35. I was so prepared to spend hundreds on new tires! They were very honest even when finding another issue with my car and recommending bringing it back to the place that did it instead of quoting me hundreds to fix it. I will definitely be making this my go to place. Thanks guys!!

Alicia Perez Avatar Alicia Perez
August 13, 2022

This service center is extremely professional, and gave me great guidance when I was putting new tires on.

Ken Ouren Avatar Ken Ouren
June 26, 2022

Never had a poor experience with this group. Seem honest which is hard to find. Recommended services with realistic suggestions based on the age of my car. Plan to frequent them again if i am in need.

Nate M Avatar Nate M
June 24, 2022

Great service, was in and out in the time allotted and as a plus they have really good pricing. Highly recommended.

Michael Bowen Avatar Michael Bowen
May 17, 2022

I have been taking my vehicle here for the past few years. They are always respectful, listen to what I am saying, and answer any questions I have. I trust them 100% and they will always have my business.

May 4, 2022

This has been my go-to shop for all my auto needs for many years now. I have used them for repairs that have ranged from the most routine and simple to some that were involved and complex. I have come to trust them and find their staff friendly, accommodating and competent.

Michael Asleson Avatar Michael Asleson
April 29, 2022

It's nice to have a good honest trusted mechanic!

Troy Good Avatar Troy Good
February 26, 2022

Did everything they could to make sure I could get back on the road safely!

nate larson Avatar nate larson
January 27, 2022

Very happy with this business. Friendly and professional. Don't pressure or try to sell you on work that isn't needed. Easy to schedule service. My only feedback is I wish they would go back to being open on Saturdays even if limited hours or service as they are close to my home, but not work which limits my options. Still recommend though!

Jim Bredow Avatar Jim Bredow
November 17, 2021

Great experience! Friendly expert and honest service.

Carlos Ricci Avatar Carlos Ricci
November 7, 2021

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