Reviews and Testimonials
Excellent service and workmanship. Superior Service Center erases all stigma attached to “taking the car to the shop”. Top notch communication. Excellent bodywork, knowledgeable , helpful, fair and friendly staff. Quality work complete in efficient time. My car looks beautiful again. THANK you! I will be back for maintenance . My favorite shop.
February 16, 2023
I continue to use Superior Goodyear. Their staff is friendly, patient, professional and competent. Today Service Manager Dave took good care of me and Technician Mike found what I thought to be a major problem ... only to learn that in less than a half hour, Mike found the cause -- a small broken wire. I'm told he is the best diagnostic guy around and my experience for the past three times he worked on my car validate that. I've come to trust this group for my auto repair and tire needs.
January 27, 2023
Thank you Superior Service Center. I have always had good experiences with Superior service center since using them starting this year. The staff is friendly and prompt. Tonight was my only hiccup. I dropped my car off at 7:30am for a starter that was grinding before turning over. I received a call a few hours later that it was indeed the starter beginning to fail, it can be replaced, and I could pick up my car by the end of the day. The car turned over right away when I picked up but after driving 5 minutes home it would not even crank/grind when trying to start again. Just empty noise. Also had a burnt electrical smell coming from under the hood. I called right away but it was after hours and I had to leave a message. I wonder if a battery connection was left loose or they received a faulty starter. Either way this can't have been started more than once in the shop before phoning me it was fixed. When I brought it in yes the starter was failing but at least it started on the 2nd/ 3rd try and show engagement. How I received it back was worse than when I dropped it off. I'm hoping to update this review tomorrow with confirmation that they are going to stand by their work and fix the issue I already paid for. I understand mistakes happen but excellent customer service is determined by how those mistakes are handled. Update. Superior Auto promptly arranged a tow truck and deduced the problem with the starter was due to a bad part received. They were able to order new, fix and return the car two days later.
December 1, 2022
Today was my first time here and I couldn't be any happier. They were able to squeezed me in today even when they were booked for the next couple of weeks. They were able to fix my muffler before closing. Bill Fahey was great on explaining everything that was going on even suggesting some things. Also gave me a discount. Great customer service I'll definitely recommend them I will definitely go back to get some more work done. Awesome work and customer service. Thank you
September 6, 2022
First time customer and couldn’t be happier!! Had an issue with my tire slowly leaking for months. Brought it to 3 different places that gave me different solutions with costs ranging from $200-500. Superior was able to find a tiny black nail stuck in my tire and repaired it for $35. I was so prepared to spend hundreds on new tires! They were very honest even when finding another issue with my car and recommending bringing it back to the place that did it instead of quoting me hundreds to fix it. I will definitely be making this my go to place. Thanks guys!!
August 13, 2022
This has been my go-to shop for all my auto needs for many years now. I have used them for repairs that have ranged from the most routine and simple to some that were involved and complex. I have come to trust them and find their staff friendly, accommodating and competent.
April 29, 2022
Very happy with this business. Friendly and professional. Don't pressure or try to sell you on work that isn't needed. Easy to schedule service. My only feedback is I wish they would go back to being open on Saturdays even if limited hours or service as they are close to my home, but not work which limits my options. Still recommend though!
November 17, 2021
My daughter needed her vehicle serviced and we came across Superior Service Center in Apple Valley and Bill was so welcoming, funny, and professional. He explained the work needed to fix my daughters car and was straight forward about what needed to be done now versus later which I greatly appreciated. I will definitely be back!
October 16, 2021
Superior Service Center in Apple Valley is the auto shop I trust. I have tried other shops around the south metro and none of them came close to this shop. I trust these folks to do anything on my truck or boat trailer. Been giving them my business for over 7 years and will continue to do so.
August 12, 2021
I bring Every Vehicle of mine to this chain of shops. They are Top Notch in every category of Automotive Repair!!!!!! From oil changes to engine rebuilds to Painting and Dent repair. I wouldn’t trust my vehicles with ANYONE ELSE. Thanks Dan and the crew at Superior for you Great Customer Service.
August 10, 2021
Bill at Superior Service Center in Apple Valley was very open to understanding what my auto concerns were, and came up with excellent options for me so that i could get my car repaired. I would recommend to any of my friends, or anyone that needs auto service to contact Superior Service Center in Apple Valley. Barry S.
August 4, 2021
Bill at Superior was wonderful. So friendly and professional and thorough with all my questions. I had a tire that needed fixing. When I called he said he had time to look at it so I brought it in and he had a new one to replace it. I asked him to check my other tires and he said they were all good yet. He didn't pressure me to get 3 others when they weren't needed. He had time then, so I had it replaced and rotation of tires. They had free WiFi and the lobby was comfortable and clean. 45 min total. I'll be using them for all my car needs. Thank you Bill and Dan!!!!! Tanya H.
June 16, 2021
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