Reviews

Reviews and Testimonials

I've been going here for years. They are top-notch and professional. They have given me advice on repairs, parts and dealers, and that advice has been proven to be sound. They are friendly and earnestly look out for your well-being as a customer.

Ryan Geppert Avatar Ryan Geppert
March 4, 2024

Mason and Mike have been amazing! I've known Mason for a few years and he is always the first person I can when I have an issue with my car and he gives me a straight answer without beating around the bush or selling me things I don't need. I have recommended him to several people, and everyone is over the moon with his services. I couldn't recommend them both enough!

Chelsea Hoffman Avatar Chelsea Hoffman
February 23, 2024

I was tired of being ripped off at the dealership. So, I started taking my car to Mason based on a referral. I could not be happier with the work and professionalism. The rates are reasonable and the quality of the work is outstanding. Mason and Mike have been outstanding each and every time I am there. So much so that my entire family now uses Superior and Mason!

Chris Wilton Avatar Chris Wilton
February 23, 2024

Everyone I talked to was super nice, helpful, and personable. They did a good job of explaining what to expect and the price was very fair. They even offered to drop me off at work since I drop my car off with them for an oil change. I would definitely recommend!

Avery Doty Avatar Avery Doty
January 25, 2024

Brought my truck to Superior in Apple Valley for 100k mile service and can’t be happier! Whole experience was quick and easy. Mason went thru my truck and I got a text with the recommended services along with picture. Very convenient as I could authorize the work right from my phone. Truck is running great and was able to pick it up same day. I will be bringing all my vehicles here in the future. Thank you!

huntmoss Avatar huntmoss
January 4, 2024

Superior & their awesome Techs/Mechanics went WAY above and beyond to help our family get our vehicle back on the road in difficult time for us. No forced additional repairs, honest recommendations for future needs, no shaming, Just honest, helpful, generous and quality work! Thank you Kyle, Mason & all of Superior Automotive in Apple Valley.

Michael Ostrum Avatar Michael Ostrum
December 31, 2023

I generally don’t leave reviews, but I couldn’t help but be overjoyed by the service Kyle and the team at Superior Automotive provided. My vehicle was running very rough and stalled on me in Apple Valley when I stumbled upon Superior. I brought it in and they were very professional and helpful with servicing my vehicle. They assessed everything and helped give me options to best help my vehicle and get back on the road again. I’d definitely recommend to anybody having car issues to check them out!

Kevin Korbel Avatar Kevin Korbel
December 27, 2023

Oil change and evaluation of used car I just bought. I’m very happy with the service. Everyone was polite and the work came in on time as promised.

Maureen Lauer Avatar Maureen Lauer
December 23, 2023

I’ve been bringing my personal and business vehicles here for many years now. The staff there is always welcoming and my go to mechanic Mason is terrific. Knowledgeable, reliable, and honest repairs keep me coming back.

kyle mcclellan Avatar kyle mcclellan
December 11, 2023

Brought my pilot in for 100k service, Mason was the tech who preformed the work, looked over the car found a few things that could need replacement called and explained gave me prices. I dropped the car off in the morning received a loaner car for the day which was helpful and able to pick up my vehicle after hours! Great shop and great service. 5/5 quality people and quality service

michael stang Avatar michael stang
December 4, 2023

Always a great experience here with friendly staff. Bill F. is extremely knowledgeable and presents any concerns in an understandable way. Services are always performed well from trustworthy staff.

Hannah Alderson Avatar Hannah Alderson
November 24, 2023

I can’t say enough good things about Superior Auto in Apple Valley. Bill is absolutely amazing and so nice! I had a last minute appointment that Bill got me in for and my car was taken care of right away. They’re so much better than any other place I’ve taken my car. They’re the best, highly recommend!

Caprice Vanderlin Avatar Caprice Vanderlin
October 26, 2023

Friendly service, honest and very reasonable cost. Service and repairs done faster than expected, highly recommend.

Stephanie K Avatar Stephanie K
October 19, 2023

Bill and the team have been honest and extremely helpful to my elderly mom who has needed some long overdue car repairs. Integrity and quality of work is 5 stars. Thank you so much.

Meghan Besonen Avatar Meghan Besonen
September 8, 2023

I had two really great experiences at the AV location. Bill Fahey was especially patient and helpful. He had to maneuver through a difficult situation with my warranty company and went way above and beyond what was expected to make sure I got taken care of and be able to have my AC working. I’ll absolutely come back to Superior AV for any future needs and will be suggesting my friends do the same. Thanks again, Bill!

Joe O Avatar Joe O
August 5, 2023

From the moment I arrived had a great experience. The shop is beautiful and has a very nice waiting area. The service writer Nick is amazing!

Carin L. Avatar Carin L.
June 30, 2023

From the moment I arrived had a great experience. The shop is beautiful and has a very nice waiting area. The service writer Nick is amazing!

Carin R. Avatar Carin R.
June 30, 2023

My wife referred me to Superior Service when my car was brought to a local dealership and the cost to repair was outrageous.  She has spoken very highly about working with Bill on her Saab.  Bill was awesome!  His approach to getting the necessary items outlined and addressed to get my SHO back on the road was a master class in customer service.  Great work and affordable pricing.  I will be bringing my vehicle back to Bill and his team for routine maintenance going forward.  Thank you!

Keith Trowbridge Avatar Keith Trowbridge
June 15, 2023

Such good service. Honest about work that needs to be done and does not take advantage of customers. Only place I’ll take my business going forward! Bill was very informative and great to work with as well!!!!

Keith Johnson Avatar Keith Johnson
May 15, 2023

Excellent service and workmanship. Superior Service Center erases all stigma attached to “taking the car to the shop”. Top notch communication. Excellent bodywork, knowledgeable , helpful, fair and friendly staff. Quality work complete in efficient time. My car looks beautiful again. THANK you! I will be back for maintenance . My favorite shop.

Jennifer Jorgenson, MBA Avatar Jennifer Jorgenson, MBA
February 16, 2023

I continue to use Superior Goodyear. Their staff is friendly, patient, professional and competent. Today Service Manager Dave took good care of me and Technician Mike found what I thought to be a major problem ... only to learn that in less than a half hour, Mike found the cause -- a small broken wire. I'm told he is the best diagnostic guy around and my experience for the past three times he worked on my car validate that. I've come to trust this group for my auto repair and tire needs.

Michael Asleson Avatar Michael Asleson
January 27, 2023

Thank you Superior Service Center. I have always had good experiences with Superior service center since using them starting this year. The staff is friendly and prompt. Tonight was my only hiccup. I dropped my car off at 7:30am for a starter that was grinding before turning over. I received a call a few hours later that it was indeed the starter beginning to fail, it can be replaced, and I could pick up my car by the end of the day. The car turned over right away when I picked up but after driving 5 minutes home it would not even crank/grind when trying to start again. Just empty noise. Also had a burnt electrical smell coming from under the hood. I called right away but it was after hours and I had to leave a message. I wonder if a battery connection was left loose or they received a faulty starter. Either way this can't have been started more than once in the shop before phoning me it was fixed. When I brought it in yes the starter was failing but at least it started on the 2nd/ 3rd try and show engagement. How I received it back was worse than when I dropped it off. I'm hoping to update this review tomorrow with confirmation that they are going to stand by their work and fix the issue I already paid for. I understand mistakes happen but excellent customer service is determined by how those mistakes are handled. Update. Superior Auto promptly arranged a tow truck and deduced the problem with the starter was due to a bad part received. They were able to order new, fix and return the car two days later.

Bailey Mills Avatar Bailey Mills
December 1, 2022

Dave at Apple Valley Superior was great, he was honest and friendly and did not try to sell anything unnecessary. Prices were great too.

Kristie Litchy Avatar Kristie Litchy
November 19, 2022

Today was my first time here and I couldn't be any happier. They were able to squeezed me in today even when they were booked for the next couple of weeks. They were able to fix my muffler before closing. Bill Fahey was great on explaining everything that was going on even suggesting some things. Also gave me a discount. Great customer service I'll definitely recommend them I will definitely go back to get some more work done. Awesome work and customer service. Thank you

Victor Nogueras Avatar Victor Nogueras
September 6, 2022

got my car looked at twice at two different shops, both estimated the fix would cost $900… decided to get it looked at one more time before i got it fixed. it costed $50! very grateful.

Raelyn Jo Avatar Raelyn Jo
August 24, 2022

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